E0
This code indicates that the voltage of the power outlet does not match the required operating voltage of the bottle warmer.
Solution: Connect the bottle warmer to a 120V power outlet.
E3
This code indicates that there is no water in the heating chamber, causing the heating plate to operate in a dry-burning state.
Solution: Pour 100 ml of water with a temperature of 25°C (77°F) and wait for 3 to 5 seconds.
E5
This code indicates that the water level in the heating chamber is critically low or completely depleted, causing the heating plate to overheat.
Solutions:
a. Switch off the bottle warmer and let it cool down in an area with a temperature of 25°C (77°F) for approximately 3 minutes. Afterward, the error will clear, and the warmer will resume normal operation.
b. Pour 100 ml of room-temperature water into the unit. The warmer will return to normal functionality within 3 to 5 seconds.
If the issue persists or the issue you are encountering differs from the error above, please don't hesitate to contact the Momcozy Customer Service Team at support@momcozy.com with the following information. We are always available to provide you with assistance:
1. A picture of the error.
2. A screenshot of the order invoice with the order number.
