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Is there server-stored data available to recover videos and images if the SD card malfunctions? BM03/BM04

Regrettably, video and screenshot data from the SD card will not be automatically stored on the server. This is because the monitors don't contain a WiFi module, which is required to connect to a wireless network for cloud storage.


If you need camera and monitor systems that can store videos and screenshots on the server, you may consider purchasing the Cloud service through the Momcozy app.


After connecting the BM04 camera to the Momcozy app, please subscribe to and activate the Cloud service.
Once activated, all videos and screenshots will be securely stored on the server, enabling you to access them from anywhere at any time.

 

If you still need help, please send us an email at support@momcozy.com.