It is completely understandable to feel concerned about the coating peeling off the heating plate of the BS02 8-in-1 Baby Bottle Steam Sterilizer.
Please rest assured that the coating on the heating plate is food-grade, ensuring it is harmless to health. Additionally, even if the coating peels off, the heating plate will continue to function normally. However, this may make cleaning the plate more inconvenient.
To minimize further coating deterioration, we recommend reducing the proportion of descaling acid and avoiding violent cleaning methods on the heating plate. At the same time, it is recommended to use distilled water to avoid limescale.
We trust this information proves useful to you. Should you require additional assistance, please don't hesitate to contact the Momcozy Customer Service Team at support@momcozy.com with the following information.
1. An order information screenshot with the order number for warranty verification.
2. A picture of the heating plate.
3. The previous method for cleaning the heating plate.