It can be greatly frustrating when the 6-in-1 Fast Baby Bottle Warmer doesn't work as expected.
Here are some tips to help you troubleshoot the issue:
1. Confirm the voltage
Make sure that the bottle warmer is connected to the electric power with a matched power voltage (120V).
2. Initial test
Put the bottle that contains water into the bottle warmer. Select the corresponding bottle material, the water temperature before the heating, and the amount of water to be heated.
Next, add 40 ml of water and press the power button once to see if the bottle warmer works.
3. Further test
If it is convenient, you may consider plugging the warmer into another power socket with a matched power voltage to see if there is any difference.
If the issue persists, please don't hesitate to contact the Momcozy Customer Service Team at support@momcozy.com with the following information.
1. An order information screenshot with the order number for warranty verification.
2. A video documenting the following information:
①. The setup operations.
②. The working status of the warmer.
③. The display on the screen.
The Momcozy Customer Service Team is always available to assist you.
