It can be greatly frustrating when the Nutri Smart Analog Baby Bottle Warmer doesn't work as expected.
Here are some tips to help you troubleshoot the issue:
1. Confirm the voltage
Unplug the warmer and make sure that the bottle warmer is reconnected to the electric power with a matched power voltage.
2. Initial test
Short-press the power button once and press other buttons to see if the display on the screen becomes normal.
3. Follow-up test
If the issue recurs, please try to plug the warmer into another power outlet with a matched power voltage to see if there is any difference.
If the issue persists, please don't hesitate to contact the Momcozy Customer Service Team at support@momcozy.com with the following information.
1. An order information screenshot with the order number for warranty verification.
2. A video shows the issue.
The Momcozy Customer Service Team is always available to assist you.