It can be greatly frustrating when the Superfast Portable Breast Milk & Water Warmer for Travel doesn't work as expected.
Here are some tips to help you troubleshoot the issue:
1. Charge the bottle warm by using the provided charger for at least 5 minutes.
2. Press the power button once to see if it can be turned on/off.
3. It is recommended to charge the warmer with another power charger that has an output of at least 20W for approximately 5 to 10 minutes to check whether there is any change.
4. Change the power outlet to see if there is any difference.
If the issue persists, please don't hesitate to contact the Momcozy Customer Service Team at support@momcozy.com with the following information.
1. An order information screenshot with the order number for warranty verification.
2. A video shows the issue.
The Momcozy Customer Service Team is always available to assist you.
