Symptom |
Phenomenon &Possible Cause |
Solution |
| Water Shortage Indicator turns on Water Shortage Alert | Insufficient water in the tank. Please add water, then press the "Start/Pause" button. The system will automatically intake water and continue operation. |
|
| If the water shortage alert persists and the machine cannot operate despite there being water in the tank,it may indicate an internal malfunction. |
Please contact customer service. | |
| Lid Open Alert | Please check if the top lid is properly closed. The system will automatically recognize this and resume operation once the lid is closed. | |
E0 |
Voltage Anomaly | Ensure the power supply voltage is correct, then restart the device. |
E1 |
Water Inlet Fault | Power off and restart the device. If the issue persists,contact customer service. |
E3 |
Sensor Open Circuit |
Power off and restart the device. If the issue persists,contact customer service. |
E4 |
Sensor Short Circuit |
Power off and restart the device. If the issue persists,contact customer service. |
E5 |
Communication Failure |
Power off and restart the device. If the issue persists,contact customer service. |
E6 |
Heating Plate Malfunction |
Power off and restart the device. If the issue persists,contact customer service. |
E7 |
Fan Failure | Power off and restart the device. If the issue persists,contact customer service. |