We understand how frustrating of weak suction it is when you need to use nasal aspiration. Don't worry, let's walk through a few steps to find the solutions :)
To help you more efficiently, let’s determine and click your scenario first:
Reason 1: The collection cup(silicone suction head) is not properly screwed in
Solution:
Make sure each side of the collection cup line up with the suction portion of the aspirator and without any looseness.
More details about Installation, you can refer to Installation and Operation of BreezyClear Pro™ 2-in-1 Spray & Suction Electric - NS13(BN007)
Reason 2: The rubber ring located where the collection cup screws in is missing
Solution:
Make sure there is a rubber ring in the collection cup
Reason 3: Incomplete Cleaning
Solutions:
Please clean any blockages – Remove and rinse the suction head and tube to clear any debris. Also, check the spray nozzle for any salt buildup and clean if needed.
Reason 4: The suction level is set too low
Solution:
Switch button : Cycle through gears 1-2-3-4 in sequence and choose the one you want.