Bottle Washer - Unresponsive Buttons, Touch Controls, Display, or Indicator Lights|BW05(D8)

Solution

1. Clean and Dry the Control Panel and Hands
   Ensure both the control panel and your hands are free of moisture and debris. Wipe away water droplets, milk residue, grease, protective film edges, or dirt with a soft, dry cloth before using the controls.
2. Stop the Current Running or Paused Program
   Verify if a wash program is already active or paused. Most mode or setting selections cannot be adjusted until the current cycle is fully stopped or completed.
3. Power Cycle the Device
   Unplug the BW05(D8) from the power outlet and wait approximately 30 seconds. Plug it back into a wall outlet with matching voltage, then test the controls using a basic program.
4. Inspect for Persistent Control Abnormalities
   Check for issues like a stuck button, flickering display, missing display segments, or self-changing modes. These issues cannot be resolved with basic troubleshooting and require further support.

Note

If the problem persists after completing all the steps above, please contact Momcozy Customer Support with the following information:

• Serial Number (SN) on the product label
• Order number or proof of purchase
• A short video showing the complete button sequence.