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Bottle Washer - Excessive Foam in the Cleaning Chamber|BW05(D8)

Solution

  1. Pause the Program and Let Foam Settle 

    Pause the running cleaning cycle and wait for the foam to reduce naturally. Do not open the lid immediately, as hot foam, steam, or water may escape and cause burns.

  2. Verify Detergent Use and Item Residue 

    Confirm only one Momcozy low-suds cleaning tablet was added for the cycle. Check that no dish soap, hand-washing liquid, bottle soap, or pre-wash foam is left on the items being cleaned.

  3. Rinse Items and Flush the Chamber 

    When the unit is safe to handle, take out the items and rinse off any external soap residue. Add about 1 L of clean water per official guidance, run the washer for 1-2 minutes, then stop and drain; repeat this process only until the foam disappears.

  4. Handle Foam Near Electrical Areas Safely 

    If foam reaches the control, power, or base area, unplug the unit immediately to avoid electrical risk.


Note

If excessive foam still occurs after using one correct Momcozy low-suds cleaning tablet and ensuring all items are fully rinsed, please contact Momcozy Customer Support with the following information:

  • Serial Number (SN)
  • Order number or proof of purchase
  • The detergent name, amount used, and photos of the cleaning chamber