Solution
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Confirm Normal Cycle Duration
Sterilization Only mode typically runs for about 8 minutes before shutting off automatically. Auto mode includes approximately 8 minutes of sterilization followed by a drying phase.
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Verify Water Amount and Cycle Operation
Use 120 mL (4 oz) of water, keep the lid securely closed, and let the full cycle run without unplugging the unit or switching modes mid-cycle.
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Restart the Cycle if Interrupted
If the lid was opened, power was cut, or the unit stopped before sterilization finished, correct the setup and restart the full appropriate cycle from the beginning.
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Avoid Judging by External Steam Only
Do not assess sterilization completion solely by visible steam outside the lid, as most steam stays inside the chamber during the cycle.
Note
If the unit repeatedly stops before the expected stage completes, the water remains cold, or the indicators turn off almost immediately after starting, please contact Momcozy customer supportwith the following information:
- The elapsed time, selected mode, water amount
- A short video of the indicator behavior