1. Possible Reasons:
1.1 Battery fully drained, possibly unable to charge
1.2 Incorrect long press to power on
1.3 Power button malfunction
1.4 Internal water ingress, mainboard damaged.
2. Solution:
2.1 Charging:
Charge the device for at least 30 minutes, ensure it has power before attempting to turn it on;
2.2 Operation:
Press and hold the power button for more than 2 seconds until the indicator light turns on or music plays;
2.3 Test the Key:
If long press is ineffective, check whether the button is stuck or lacks elasticity, or test if music/light keys respond, to determine if the entire device is dead or only the key is faulty.
If the issue cannot solve your issue, please escalate to aftersales support.