Phenomenon |
Possible cause |
Solution |
| Machine won't start | Device not powered | Ensure the power cable is plugged in. |
| Device not turned on | Press and hold the " |
|
| Insufficient water in the tank | Add water until the water shortage indicator light turns off. | |
| Lid not properly closed | Check if it's obstructed by items, re-close the lid securely. | |
| Excessive foam in cleaning chamber | Unsuitable detergent used |
|
| Too much detergent used | Use only 1 detergent tablet per wash cycle. | |
| Detergent residue | Poor water flow, incomplete cleaning | Rearrange items to ensure unobstructed water flow and complete detergent dissolution. |
| Detergent expired | Replace the detergent. | |
| Clanking noise during operation | Spray arm hitting items | Check if items are correctly positioned and securely fixed. |
| Bottles or accessories are lightweight | Normal phenomenon. Ensure they are stably placed. | |
| Water droplets on inner wall | Moisture after program ends | Normal phenomenon. If not used for a long time, run the drying storage program. |
| Items not completely dry | Incorrect program selected | Switch to a program with a drying function. |
| Program not finished | Wait for the program to complete. | |
| Water pooling in concave base of bottle | When cleaning, ensure bottles are tilted at an angle to avoid water pooling at the bottom. | |
| Water easily pools in deep grooves of items like nipples | Items with deep grooves may require an additional drying cycle. | |
| Items not thoroughly cleaned | Items overcrowded or improperly placed | Refer to the loading guide, ensure gaps between items to avoid obstructing water flow. |
| Spray arm rotation obstructed | Remove fallen items, check and restore spray arm rotation. | |
| Nozzles clogged | Clean the spray arm nozzles. | |
| Filter dirty or clogged | Clean the filter. | |
| Filter not installed properly | Install the filter correctly. | |
| Unsuitable program selected | Refer to the "User Manual". | |
| No detergent added | Add detergent as recommended. | |
| Water stains | If tap water hardness is high, water stains may appear after washing bottles. Using purified water can help. | |
| Mineral deposits or discoloration on the heating plate | Hard water causing mineral deposits | This is a normal phenomenon. It is recommended to use purified water; the heating plate can also be cleaned regularly to remove scale. |
| Milk residue not poured out from the bottle before cleaning | Please pour out any residual liquid from the bottle and rinse it with clean water before cleaning to improve the cleaning effectiveness. | |
| Cannot set program | Program is currently running | Wait for the current program to finish or manually stop it before resetting. |