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Cooling Tube Cracks / Leakage / Bulging / Abnormal Odor of Milk Cooler(CM01)

Common Reasons:

The cooling tube may be dropped, subjected to heavy pressure, or cleaned at high temperatures.

 

Solutions:

  • Once leakage or damage is suspected: It is recommended to immediately stop using this cooling tube and avoid continuing to use it in breast milk storage environments.
  • Provide a clear photo of the cooling pack, order number/purchase channel, and duration of use, then escalate to the contact the after sales supports.