We apologize for the inconvenience caused to you. Here are our suggestions:
1. Ensure the product has sufficient battery power, then try to power it on by long-pressing the power button.
2. You may also try using a stable charging cable, charger, or power outlet and test again.
3. If there is still no response, please feel free to escalate to the manual support and send us a video of the operation, and we will assess the situation and assist you with a resolution as soon as possible.