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Can I firmware upgrade the Baby Monitor BM04 remotely?

Of course you can. However, you should prepare a card reader and SD card(TF card) by yourself.

To help you resolve the issue, please click the link below to upgrade the firmware for your Babymonitor BM04:

https://drive.google.com/drive/folders/1e5uTzwjNc6NRkYPTwuY0FUzt9pLtCE22?usp=sharing

The link contains the following files:

  1. One firmware upgrade tutorial in PDF format
  2. Two firmware upgrade packages in BIN format

Please download both BIN files to your SD card first, then follow the steps in the PDF tutorial to complete the upgrade.

If you encounter any problems during the upgrade, you are welcome to seek online customer service representatives or contact our technical support team for assistance:

Email: support@momcozy.com

WhatsApp: +1 619 848 0676

Service hours of the technical support team: Mon-Fri 03:00–12:30, 14:00–23:00; Sat-Sun 14:00–23:00 (Germany Time)

Thank you for your cooperation and support.