Solution
- Try to charging with both magnetic cable(5V2A adapater) and charging case
- Inspect charging case and breast pump pin make sure no water stain or odds on it
- Either magnetic cable and charging can charge ,charge at least 30min
- After charging long hold the power button for 3 seconds.
Note
If the issue persists after completing the steps above, please feel free to contact us for further assistance. To help us resolve your issue quickly, please provide the following:
- The Serial Number (SN) of your device.
- A clear picture of the pump motor.
- A clear video demonstrating charging with magnetic cable and charging case.
- Specification of adapter.