| Error Code | Possible Cause | Solution |
| Lo | Low battery |
1. Replace all 3 batteries at once with brand-new, identical 1.5V AAA batteries. If problem still happens, please find the manual support. |
| Err | Overload |
1. Immediately remove any person, baby or objects from the scale platform. 2. Place the device back on a hard, flat surface, then restart it with no load. Verify if the reading resets to 0.000. If "Err" only appears under obvious overload, this is a safety protection reminder. |