Applicable Scope:
Momcozy Milk Warmer MW03
Solution:
1. Keep the charging port clean and dry.
2. Use an undamaged USB-C cable and a wall adapter that match the input requirements printed on the product label or specified for your MW03 version.
3. Connect them to a working wall outlet.
4. Leave the MW03 powered off and charging for at least 60 minutes.
5. Check whether the charging indication appears and the battery level increases.
6. Charging time may differ by product version and compatible power source.
7. If the charging indicator or battery level does not appear or increase, reconnect the cable once and try another working wall outlet.
8. If available, test once with another confirmed-working compatible cable or adapter, replacing only one item at a time.
Note
If the issue continues, please feel free to contact us and provide the product model, Serial Number (SN), a clear photo or short video of the issue, and proof of purchase if available.
