| Product Picture |
Product Name |
Product Model |
Top Issues& Solutions |
 |
Smart Baby Sound Machine - App Remote Control |
WN02 |
1. Weird Sound | WN02 |
| 2. Poor Sound Quality | WN02 |
| 3. Short Battery Life | WN02, WN03, WN06 |
| 4. Cannot Turn On/Turn Off | WN02 |
| 5. Cannot Charge or Abnormal Charging Indicator | WN02 |
 |
Portable Sound Machine |
WN06 |
1. Cannot Charge or Abnormal Charging Indicator | WN06 |
| 2. Short Battery Life | WN02, WN03, WN06 |
| 3. Poor Sound Quality | WN06 |
| 4. Unusual Sound | WN06 |
| 5. Buttons Not Responding | WN06 |
 |
Warm Light/Cold Light Baby Sound Machine |
WN03 |
1. Poor Sound Quality | WN03 |
| 2. Short Battery Life | WN02, WN03, WN06 |
| 3. Weird Sound | WN03 |
| 4. Cannot Turn On/Turn Off | WN03 |
| 5. Buttons Not Responding | WN03 |
 |
DreamSync Tech™ Smart White Noise Machine |
WN05 |
1. Display, Clock, or Status Icon Issue | WN05 |
| 2. Weird Sound | WN05 |
| 3. Music Plays/Turn on Automatically | WN05 |
| 4. Buttons Not Responding | WN05 |
| 5. Cannot Turn On/Turn Off | WN05 |
 |
Sunrise Sound Machine |
WN07 |
1. Display Mulfucntion | WN07 |
| 2. Cannot Power On/Power Off | WN07 |
| 3. Button Mulfunction | WN07 |
| 4. Weird Sound | WN07 |